Surveys

Thank You for Your Patronage

 

Peterbilt Southern Alberta takes pride in achieving and maintaining high standards of quality service to our customers. We ask if you would respond to the following questionnaire to better serve your needs!

 

 

Please select your location:
Red DeerCalgaryLethbridgeMedicine Hat
Overall, I am very satisfied with the service I receive from Peterbilt Southern Alberta.
PARTS - Strongly AgreeSERVICE - Strongly AgreeSALES - Strongly Agree
PARTS - Somewhat AgreeSERVICE - Somewhat AgreeSALES - Somewhat Agree
PARTS - NeutralSERVICE - NeutralSALES - Neutral
PARTS - Somewhat DisagreeSERVICE - Somewhat DisagreeSALES - Somewhat Disagree
PARTS - Strongly DisagreeSERVICE - Strongly DisagreeSALES - Strongly Disagree
Comments
How would you rate the technical knowledge of our dealer staff?
PARTS - Strongly AgreeSERVICE - Strongly AgreeSALES - Strongly Agree
PARTS - Somewhat AgreeSERVICE - Somewhat AgreeSALES - Somewhat Agree
PARTS - NeutralSERVICE - NeutralSALES - Neutral
PARTS - Somewhat DisagreeSERVICE - Somewhat DisagreeSALES - Somewhat Disagree
PARTS - Strongly DisagreeSERVICE - Strongly DisagreeSALES - Strongly Disagree
Comments
Peterbilt Southern Alberta Staff and Management adhere to professional standards of conduct.
PARTS - Strongly AgreeSERVICE - Strongly AgreeSALES - Strongly Agree
PARTS - Somewhat AgreeSERVICE - Somewhat AgreeSALES - Somewhat Agree
PARTS - NeutralSERVICE - NeutralSALES - Neutral
PARTS - Somewhat DisagreeSERVICE - Somewhat DisagreeSALES - Somewhat Disagree
PARTS - Strongly DisagreeSERVICE - Strongly DisagreeSALES - Strongly Disagree
Comments
How would you rate Peterbilt Southern Alberta in regards to completing service when promised?
PARTS - Strongly AgreeSALES - Strongly AgreeSALES - Strongly Agree
PARTS - Somewhat AgreeSERVICE - Somewhat AgreeSALES - Somewhat Agree
PARTS - NeutralSERVICE - NeutralSALES - Neutral
PARTS - Somewhat DisagreeSERVICE - Somewhat DisagreeSALES - Somewhat Disagree
PARTS - Strongly DisagreeSERVICE - Strongly DisagreeSALES - Strongly Disagree
Comments
Based on your overall experience with Peterbilt Southern Alberta, how likely would you be to recommend the dealership to a business associate?
PARTS - Strongly AgreeSERVICE - Strongly AgreeSALES - Strongly Agree
PARTS - Somewhat AgreeSERVICE - Somewhat AgreeSALES - Somewhat Agree
PARTS - NeutralSERVICE - NeutralSALES - Neutral
PARTS - Somewhat DisagreeSERVICE - Somewhat DisagreeSALES - Somewhat Disagree
PARTS - Strongly DisagreeSERVICE - Strongly DisagreeSALES - Strongly Disagree
Comments
How effective is Peterbilt Southern Alberta at resolving customer concerns?
PARTS - Strongly AgreeSERVICE - Strongly AgreeSALES - Strongly Agree
PARTS - Somewhat AgreeSERVICE - Somewhat AgreeSALES - Somewhat Agree
PARTS - NeutralSERVICE - NeutralSALES - Neutral
PARTS - Somewhat DisagreeSERVICE - Somewhat DisagreeSALES - Somewhat Disagree
PARTS - Strongly DisagreeSERVICE - Strongly DisagreeSALES - Strongly Disagree
Comments
List 3 items that you think would help improve the customer experience at this dealership.
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Thank-you for your time!
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SERVICE DEPARTMENT HOURS

 

CALGARY

Monday to Friday - 7:30am to 6:30pm Saturday - 7:30am - 4pm Phone 403-555-5555

 

LETHBRIDGE

Monday to Friday - 7:30am to 6:30pm Saturday - 7:30am - 4pm Phone 403-555-5555

 

RED DEER

Monday to Friday - 7:30am to 6:30pm Saturday - 7:30am - 4pm Phone 403-555-5555

 

MEDICINE HAT

Monday to Friday - 7:30am to 6:30pm Saturday - 7:30am - 4pm Phone 403-555-5555